About Biscayne Lady Yacht Charters

Jeanne,

I just wanted to let you know what a wonderful time everyone had on the cruise yesterday.

Please send along my personal thanks to the entire crew. They were most hospitable and paid attention to every detail. The food was terrific, the service was outstanding, and the weather could not have been better. What a testimony to you and your staff! I would highly recommend this experience to anyone.

Thanks again for a most enjoyable day!
Pam Meiners

Jeanne,

I wanted to take some time to thank you!

The charter that we had on the 11th of October was a complete success!! I had multiple people come up to thank me and compliment the boat. The boat was absolutely perfect for our needs. You were more than helpful and accommodating to my every request. The fact that you came to meet me meant a lot to me and tells me that you are very good at what you do!! That goes a long way with me.

As far as the over all charter, I have experienced a new level of professionalism. The entire staff of the boat was absolutely stellar! Not 1 unhappy person in the bunch! Which is no small thing for a group like mine. The wait staff was PHENOMENAL, not an empty hand all night. The DJ did an excellent job, considering I was one of the people on the dance floor and that never happens!! The crew was very accommodating to a few people with questions on the boat.

Overall, I just wanted to say thank you! And please remember me for next year, because after this year's experience, I look forward to booking next year's charter with you again!!

Thank you,

Melissa
Panasonic Computer Solutions Company

Hi Maribel,

Everything was just spectacular! Everyone was so pleased and impressed with the entire event. I wanted to thank you for your excellent customer service - and please thank the boat staff for exceptional service…they were not just reactive - but proactive in ensuring everything was perfect. Please relay my comments to your management staff.

Thank you and I look forward to working in the future together.

Georgia Pallet

Dear Maribel,

Thank you so much. Your crew and wait staff were exceptional.

Sincerely,
Aaron J. Merideth
Staff Associate, Foreign Languages and Literatures
College of Arts and Sciences, University of Miami

Jeanne,

The Yacht charter was PERFECT! Everyone totally enjoyed themselves and the beautiful weather. We saw dolphins just as we were heading out. The captain did a terrific job narrating. The rest of the staff was just as pleasant.

I was so glad to meet you and work with you Jeanne. The whole trip was a wonderful experience.

Thanks again, Barbara Devoll

Dear Mr. Sofge and Mr. Guerra,

I recently heard about the wonderful boat trip your company provided for the children at Boystown. I want to thank you for your generosity in not only coordinating the trip, but also providing lunches for everyone on board.

You have made a significant impact on the lives of these children and I am sure it will be a day they never forget.

Sincerely.

Cheryl Little, Esq.
Executive Director
Florida Immigrant Advocacy Center, Inc.

Dear Island Queen Cruises,

The students of the Autistic Program at American High school would like to take this opportunity to thank the staff of Island Queen Cruises for a wonderful experience on the water! Friday, February 24, 2006, my students and I traveled to Bayside where we enjoyed beautiful weather, friendly staff, and a well guided tour of the Miami Coast. As a group, our favorite part of the tour was Star Island! The students were amazed by the enormity of the homes on Star Island and the celebrities that owned them. The students also enjoyed waving to other passengers on passing boats. For most of my students, this was their first time on a boat and certainly not their last! The Autistic Program at American High School thanks you very much for a memorable experience.

Sincerely,

Jessica Pembo
Ivette Quintana
American High School, Autistic Program

Hi Jenny,

On behalf of the Edison Electric Institute, I would like to say thank you for hosting the National Accounts Workshop participants. Our group really enjoyed the cruise!

Thank you again for organizing such a wonderful activity and we look forward to recommending your cruise line to other staff and meeting coordinators here at EEI.

Thanks,
Deborah P. Matthews, Administrator
Supplier Diversity and National Accounts Expo/Meeting Coordinator
Edison Electric Institute

Just wanted to let you and your staff know what a wonderful experience we had on the Venetian Lady last Saturday. Everything was better than I had expected it to be. From the moment we boarded we were greeted by very pleasant and friendly staff who took great care of everyone all night. The food was outstanding and very well presented and the service at the bar was also very good. I will definitely recommend the Venetian Lady to anyone looking for a beautiful yacht with "class" to have a great party!

Teresa Rodriguez

Our Manufacturing department had an event on the Arena Eagle last night. I just wanted to let you know that they had a great time and came back raving about all aspects of the cruise. The food was fabulous and the service even better!!

I just wanted to reach out to you and commend you and the staff on the great job. I am sure this is just the beginning of many great events onboard your cruises.

Thanks again!!!

Denise Martin
Kraft Foods Latin America

 

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