Lesley and Bill Schwalje's Thank You Letter

Here is a recent thank you letter from a wedding aboard the Biscayne Lady. We are greatful to have received the letter and our just as excited to be able to publish this letter.
Capt. J.J. Edwin
Yacht Operations
Biscayne Lady Yacht Charters
July 3, 2008
Dear Capt. Jay & the Biscayne Lady Staff,
I am writing in regards to my wedding aboard The Biscayne Lady on June 14, 2008. I do not think it would be possible for me to be any more pleased than I am as to how things went. Danny and the entire crew did a phenomenal job of making sure everything ran smoothly and that our guests’ every wish was catered to.
First, I’d like to commend the crew on the job that was done in drying off the yacht after the morning “monsoons”. My husband was on board that morning and told me afterwards of the puddles and sogginess of the carpets which was virtually gone by the time our guests arrived.
I cannot personally speak for the service before the wedding as I was hiding downstairs near the bathrooms, but I’ve heard nothing but good things. As soon as the ceremony was over, the staff did a great job of making sure everyone had a full drink and all the appetizers they wanted. They took especially good care of my new husband and me as we were “stuck” on the top deck taking photographs. They quickly learned we absolutely loved the crab cakes (and champagne) and were right there in between each photo op. The incredible service continued throughout the night, and I would like to especially thank the server who served Bill and I dinner (I’m sorry I do not remember her name), but she was very helpful and took away Bill’s original plate and brought him back a heaping plate of Seafood Newburg at his request. He was an extremely happy groom at that point! I’ll admit, I never looked closely at how the buffet was set up, but the food itself was phenomenal, and our guests were happy and raving about it!
I don’t have any other specific examples as I personally spent the rest of the evening on the dance floor. However, I can tell you I have heard over and over again that night and since then that we had the wedding that cannot ever be topped and that is because of the set-up, service and food you have on The Biscayne Lady Yacht. Planning the wedding in South Florida from Missouri was quite difficult at times and I had a horrible time choosing a venue, but the one thing I can say with absolute certainty is that if I had to do it all over again, I would skip all the venues I toured and immediately start with you.
If possible, please also pass along my thanks to Anthony and Ned from Mike Sipes. They, obviously, had a lot to do with how smoothly things went and did a great job of keeping the evening moving without pushing us to do things before we wanted to!
I would, without a moment’s hesitation, recommend The Biscayne Lady Yacht to other brides and/or anyone else planning a special event!
Thank you so much for making our day memorable, stress-free, and all around wonderful!!!!!!!!!
Lesley and Bill Schwalje
Labels: feedback, thank you letter

